DELIVERY INFORMATION

We’ll try our hardest to ship out all orders placed before 2pm GMT on working days the SAME DAY.*

Tracked Delivery

All orders are dispatched using our courier company DPD, DHL or Royal Mail Tracked:

P&P is £4.95 on all order under £39.99, and FREE for all all orders over £40.

Orders placed before 2pm GMT will usually be deliverd withing 2 working days to the UK Mainland, 3-5 working days elsewhere.

You will receive a tracking number in your shipping email, and if you provided a mobile phone number, DPD will text you a 1 hour delivery slot on the morning of the delivery.

A signature is required for all deliveries.

If an item in your order is out of stock, we will notify you via e-mail within one business day. Please make sure to add us to your address book so that you may receive a confirmation email (personalshopper@iiaa.com).

Please discuss with your personal shopper if you have any special delivery requirements.

*Excludes weekends and bank holidays. In-stock items only.

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